Refund and Cancellation Policy
Refund & Cancellation Policy
At Weebos Emporium, we strive to provide our customers with the best shopping experience possible. However, we understand that sometimes issues may arise, and we're committed to resolving them fairly and efficiently.
Cancellation Policy:
- Orders can be cancelled within 24 hours of placement.
- To cancel an order, please contact us via email or phone, and we'll assist you with the process.
- Please note that we cannot guarantee cancellation if the order has already been processed or shipped.
Refund Policy:
- We accept returns and refunds for eligible items within 30 days of delivery.
- To initiate a return, please contact us via email or phone, and we'll provide instructions on how to proceed.
- Items must be in their original condition, with all tags and packaging intact.
- Refunds will be issued in the original payment method, minus any shipping costs.
- Please allow 5-7 business days for refunds to be processed.
Eligible Items:
- Items that are damaged, defective, or incorrect.
- Items that do not match the product description.
- Items that are returned within the 30-day return window.
Non-Eligible Items:
- Items that are worn, altered, or show signs of use.
- Items that are returned after the 30-day return window.
- Items that are not in their original condition.
Shipping Costs:
- Shipping costs are non-refundable, unless the item is damaged, defective, or incorrect.
- International Shipping cost are non-refundable.
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